Question 1

What are your rental rates?

Accepted Answer

Evening / ROM Gowns: from RM380+Men’s Suit / Tuxedo: from RM380+Chinese Kua: from RM880+Sangjit Cheongsam: from RM2,800+Bridal Gown: from RM2,800+Bridal Package A (2Female+1Male) : from RM5,900+Bridal Package B (3Female+1Male) : from RM7,600+All listed prices exclude 6% SST.

Question 2

Are there any other fees?

Accepted Answer

Refundable security deposit
RM300~RM3000 for single rental
RM5000~RM8000 for wedding package rental
We accept deposit by cash or bank transfer, refundable 1-3 days upon returning of items in good conditions.
Special alteration fees, if required
Size alteration is included in the rental fee. Additional charges may apply for special requests.
Damage/dirt cleaning fees, if required
Cleaning is included in rental fee. Returned item as such (https://dressaville.com/dirt-damage) is liable to additional charges.
Postage, handling fees & custom duties 
Available for both domestic and international orders.
For detailed rental terms and service do refer to https://www.dressaville.com/tnc.

Question 3

Do you offer plus sizes?

Accepted Answer

Yes! We offer a wide range of plus sizes across all our collections, including gowns, men’s suits, Bridal and Sangjit,  traditional and modern Chinese Kua .

At DSV, we make it easy for every customer to find their perfect fit!

Question 4

What is the usual rental procedure?

Accepted Answer

Fitting appointment 
https://www.dressaville.com/book

Tryon and booking
Items will be booked after receiving full rental payment

Pickup & Return
Final tryon, deposit collection, return & deposit refund
We also facilitate postages services to Johor Bahru (JB), Penang and nationwide.

We’re happy to accommodate special requests; simply let us know via Whatsapp 😊!

Question 5

Can I purchase a gown instead of renting?

Accepted Answer

Yes! Gowns are available for purchase depending on availability. Alterations are included, and prices range:

Evening 
RM1,800 to RM18,000.

Bridal 
RM5,800 to RM88,000.

Question 6

Can I custom-make a Sangjit Cheongsam?

Accepted Answer

Yes! We are the official and exclusive partners of designers Putrimudita and Renee Couture from Indonesia. We’re happy to help bring your vision to life, allowing you to add meaningful design elements to your Sangjit gown. Please note that the custom process takes a minimum of 6 months, and prices start from RM28,000.

Question 7

What international brands do you carry?

Accepted Answer

Some of our imported international brands:

Bridal
Kim Kassas (Israel)
Hacchic Couture (Vietnam)
Ivanyong (Malaysia)
Roserosa (Korea)
RaraAvis (Belarus)

Evening 
Albina Dyla (Kosovo)
Selkie (USA)
Sophie Couture (Azerbaijan)
Sherri Hill (USA)
Teutamatoshi (Kosovo)

Question 8

What do you mean by "Exclusive"?

Accepted Answer

“Exclusive” means we are the sole authorized retailer in the region. Simply put, you can only find the original dresses are through us in Malaysia.

Question 9

Why Dressaville?

Accepted Answer

We have over 7 years of experience in the gown rental industry and offer:

KL’s largest collection of imported evening and wedding gowns. Our collection includes many exclusive designs you won’t find anywhere else, so you can be confident your dress is truly unique.

Experience a premium, all-in-one gown rental service—designed for convenience and ease. Easy and hassle-free rental process with dedicated sales and after-sales customer support team. A skilled and growing team of 25+ sales and tailoring professionals.

We work directly with couture designers around the world to currate the colletion and cuttings most flaterring for asian body figure. We also provide trusted makeup artist contacts to help you look your best for any event

Flexible payment options, including bank transfer, credit card, and Atome instalments

At Dressaville, our mission is to be the go-to destination for bridal and evening gowns. With the largest team in the industry, we are committed to providing exceptional service and creating an unforgettable luxury experience for every customer.

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