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Terms & Conditions

Thank you for booking with Dressaville.

  1. Booking fee is non-refundable, and will be forfeited upon cancellation. The booking of an item is confirmed after payment of the rental fee is made and after we have issued a booking number. Once confirmed, the Booking cannot be cancelled and payments made are not refundable.

  2. The renter is entitled to one chance to change their gown choice, to a same or higher priced item, restricted to the same scheduled date of use. Only one-to-one exchange is allowed. E.g. Changing of one bridal gown for another bridal gown is allowed, while changing from one bridal gown to multiple dinner gowns is not allowed.

  3. Booking fee is not transferrable to another person. Promo/sales items are not exchangeable/refundable.

  4. The renter is liable for all loss or damage caused to the products in their full replacement cost or value, whichever is the higher.

  5. Late return penalty applies at RM100 per item per day.

  6. An additional damage/cleaning fee of up to RM300 may be charged for dirt, mud, stains, or any damage that exceeds normal wear and tear.

  7. Dirt/Damage as per the link ( is liable to cleaning fee charges.

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